Returns & Exchanges
At Hombli, we want you to be fully satisfied with your smart home experience, which is why we offer a 30-day return window for all products in their original condition. Whether you have a technical issue or simply changed your mind, our streamlined process ensures a quick and easy resolution.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the Hombli device back in its original packaging with all included accessories and manuals, ensuring the item is securely padded for transport.
Ship the Item
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at the nearest authorized carrier location.
Receive Your Refund
Once our technical team inspects the returned device, we will process your refund or ship your replacement within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing